Environmental Pillar
Dentstore Holding’s Commitment to Sustainability
Dentstore Holding is committed to achieving carbon neutrality across its operations by 2025, implementing strategic actions to significantly reduce its carbon footprint. Our environmental efforts are focused on fleet optimization, energy-saving technologies, waste reduction, and renewable energy adoption. These initiatives position Dentstore Holding as an industry leader in sustainability.
Social Pillar
Dentstore Holding’s Commitment to Social Responsibility
At Dentstore Holding, we prioritize equal pay, gender equality, and a strong focus on team collaboration. Between July 2021 and July 2022, we shifted our HR strategy to promote a team-oriented culture. Recognizing the strengths of loyal employees and strong client relationships, we addressed challenges like resistance to change and an unclear internal culture.
Governance Pillar
Dentstore Holding’s Approach to Ethical Leadership and Accountability
Dentstore Holding is committed to ethical leadership and accountability. We prioritize transparency, sustainability, and responsible practices across all aspects of our business to ensure long-term success and trust with our stakeholders.
Environmental Pillar
Dentstore Holding promotes diversity and inclusivity at the highest levels of the organization. Our board is diverse in both roles and gender representation, ensuring varied perspectives in decision-making. Executive pay follows a company-wide policy of equality, promoting fairness and alignment with corporate values.
Carbon Footprint Assessment
In 2022, Dentstore Holding assessed its carbon footprint, identifying vehicle fleets and facility operations as key emission sources. Dentotal Protect reported 566.06 Mg CO2, and Dentstore reported 401.09 Mg CO2. To address this, we have implemented targeted measures:
- Fleet Optimization: Transitioned to Euro 6-compliant vehicles with smaller engines and regular maintenance.
- Energy Efficiency: Upgraded to energy-saving equipment and insulated warehouses.
- Renewable Energy: Introduced solar panels to reduce reliance on non-renewable energy.
Efficient Waste Management
Dentstore Holding prioritizes sustainability by minimizing waste and using eco-friendly materials. We design products with optimized dimensions and incorporate recycled or biodegradable materials whenever possible. Efficient warehouse operations and forecasting tools help reduce waste from inventory.
We also manage electronic waste responsibly through repair centers, recycling in compliance with environmental regulations, and continually enhancing supply chain efficiency to limit environmental impact.
Sustainable Partnerships
Dentstore Holding partners with suppliers who uphold high environmental and ethical standards, prioritizing recycled and biodegradable packaging to ensure eco-friendly practices throughout our supply chain. We work closely with these partners to continuously improve sustainability measures while maintaining quality and efficiency.
Our repair centers play a vital role in managing electronic waste responsibly, recycling in compliance with regulations to minimize landfill impact and promote circular resource use. These combined efforts reflect our dedication to building a greener, more sustainable future.
Business Continuity
At Dentstore Holding, we prioritize business continuity as part of our commitment to reliability and sustainability. Our comprehensive continuity plan ensures all business data is securely stored in real-time across multiple locations, minimizing risks and ensuring seamless operations.
We continuously update and test our systems to maintain data integrity and ensure quick recovery from disruptions. This approach guarantees that our services remain uninterrupted, providing the stability and trust our customers rely on.
Governance Pillar
Board Diversity and Equal Executive Pay
Dentstore Holding promotes diversity and inclusivity at the highest levels of the organization. Our board is diverse in both roles and gender representation, ensuring varied perspectives in decision-making. Executive pay follows a company-wide policy of equality, promoting fairness and alignment with corporate values.
Ownership and Transparency
Dentstore Holding ensures transparency and integrity through strict governance measures. Employees are required to disclose any potential conflicts of interest, especially those related to business relationships that may benefit them or their relatives. This proactive approach helps prevent unethical behavior such as favoritism or personal gain at the company’s expense, fostering an environment of trust and accountability.
Ethical Compliance and Business Practices
The company has clearly outlined the ethical obligations of its partners, mandating adherence to the highest professional standards. This includes:
- Anti-Corruption Measures: Partners are expected to report any inappropriate business advantages and ensure compliance with anti-corruption laws.
- Labor Rights Protection: We prohibit forced or child labor and require that employee rights are respected in all partnerships.
- Data Privacy and Security: Dentstore Holding enforces strict adherence to GDPR regulations, ensuring personal data is processed only for legitimate business purposes. Data breaches must be reported within 24 hours, safeguarding against unauthorized access or misuse of personal information.
Through comprehensive questionnaires, Dentstore Holding evaluates potential business partners, avoiding relationships with entities engaged in unethical practices. Red flags identified during pre-analysis are escalated to the Compliance Officer for further evaluation, ensuring that senior management is involved in cases of concern, promoting accountability and ethical decision-making.
Whistleblower Policy
Dentstore Holding encourages a transparent and ethical workplace by supporting whistleblower protections. Employees can report illegal, unethical, or incorrect practices without fear of retaliation. Whistleblowers play a key role in upholding the company’s integrity by exposing violations of company policies, laws, conflicts of interest, harassment, and other forms of misconduct.
Due Diligence for High-Value Contracts
For contracts valued over €100,000 annually, Dentstore Holding applies strict due diligence measures to vet partners for integrity and compliance. This process includes a thorough review of the partner’s history, particularly with regard to past involvement in corruption, fraud, or unethical business practices. This approach mitigates legal, financial, and reputational risks, ensuring that our business relationships are transparent and compliant.
Gift Procedures
To avoid any conflicts of interest, Dentstore Holding enforces strict gift procedures. Employees and partners must refrain from offering or accepting gifts that could influence business decisions. Any gifts received must be reported to ensure they do not violate ethical guidelines.
Accounting and Reporting
Dentstore Holding uses enterprise resource planning (ERP) systems to ensure transparent and accurate financial reporting. This promotes financial accountability and alignment with international standards, maintaining the integrity of our operations.
Responsible Investment
As part of the Abris investment portfolio, we benefit from oversight and guidance provided by the Advisory Board, which ensures that all governance decisions align with responsible investment practices and long-term sustainability. This further reinforces our commitment to ethical governance and corporate responsibility.
This governance framework allows Dentstore Holding to maintain a high level of transparency, integrity, and ethical responsibility across all its operations, ensuring trust from employees, partners, and stakeholders.
Our team is here to support your business across Romania, Bulgaria, and Greece, providing high-quality dental and medical products, equipment, and services to meet the needs of dental professionals and medical staff.
Social Pillar
Dentstore Holding prioritizes employee welfare through initiatives focused on equal pay, gender equality, and team collaboration. Key HR actions between 2021 and 2022 included training programs, career development, and employee engagement plans to enhance satisfaction and reduce turnover. We also focused on recruitment, restructuring, and HR digitalization to streamline processes.
Our commitment to health and safety includes meeting high warehouse safety standards and offering private health insurance. We adhere to ethical business practices by enforcing anti-corruption laws and ensuring the protection of employee rights. Additionally, we protect personal data in compliance with GDPR.
We support our clients with training, timely anesthetics delivery via our fleet, and are introducing extended warranties and insurance. As part of the Abris investment portfolio, Dentstore is guided by an advisory board to align investments with responsible and sustainable practices, reinforcing our commitment to social responsibility.